FAQ

CASINO FAQ

WHERE CAN I PARK?

Parking is available at the McCoy Bus Service office in Kingston. Parking at any other pick-up locations is at your own risk.

DO I HAVE TO PAY IN ADVANCE?

You pay the driver when you board the coach.

DO I HAVE TO MAKE A RESERVATION?

Reservations Not Required:
Ajax Downs – free shuttle
Casino Rama (Peterborough Area Shuttle, Fridays) – free shuttle
Rideau Carleton (Ottawa East, West and Greenboro Shuttles) – cash to driver
Shorelines Peterborough – free shuttle
Shorelines Thousand Islands -free shuttle

Reservations Required:
Casino Niagara & Fallsview Casino – cash to driver

Reservations Recommended:
Casino du Lac-Leamy – free shuttle
Casino Rama – (Kingston Area Shuttles, Mondays and Wednesdays) – free shuttle
Rideau Carleton (Kingston Area Shuttle) – cash to driver

Click here for casino schedules and pricing.

WHAT TYPE OF ID DO I NEED TO BRING WITH ME?

Any government issued photo ID is acceptable: a passport, driver’s license, status card, fire arms registry card (does not include a birth certificate).

WHAT ARE THE AGE RESTRICTIONS TO TAKE THE CASINO SHUTTLES?

Passengers must be 19 years of age or older to travel on our casino shuttles (18 or older for Casino du Lac Leamy).

WHAT IS REQUIRED TO RECEIVE CASINO BONUSES?

You are required to have a Player’s Card to receive all casino bonuses. The casino reserves the right to change bonuses at any time.

WHERE CAN I GET A PLAYER’S CARD?

You can obtain a Player’s Card from the winners circle at the casino. Government issued photo ID is required to obtain a Player’s Card.

WHAT IF I DO NOT GET A PLAYER’S CARD?

When boarding the coach upon departure there will be a fee charged to any passengers without a Player’s Card. The fee varies depending on the casino.

IS THERE A MINIMUM AMOUNT OF MONEY I HAVE TO SPEND AT THE CASINO?

No.

DO I NEED EXACT CHANGE TO PAY THE DRIVER?

It is appreciated by our drivers if you have exact change as they only have limited change on hand.

GENERAL INQUIRIES

Charters Kingston: 1-613-507-5566
Toll-free North America: 1-800-297-5540
Casino Hotline: 1-844-466-2269

Charters Email: charters@gomccoy.com
Address: 566 Cataraqui Woods Drive,
Kingston, Ontario, Canada K7P 2Y5

Kingston’s Locally Owned
Motor Coach Company